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Direct Communication

  • Our clients can communicate directly with the Callers and BPO teams via email or a secure IM system.

  • TLE clients enjoy the ability to train and work directly with the Callers and BPO resources assigned to their team.

  • On weekly, or bi-weekly, cadence calls our clients can review operations directly with the individuals assigned to their team.

  • Some clients have TLE resources join their organization's internal training and / or review meetings to ensure we are all operating insync.

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