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Metrics Management

  • TLE will align to the metrics you need us to be measured against, which we understand can change as a campaign moves forward.

  • To help track progress, TLE enjoys setting up graphical Key Process Indicators, either within your databases (if we are working from within your software systems) or within our systems (sent you via reports).

  • If we are not using a client's software system for calling-work, TLE can send metrics, reports and alerts at whatever cadence works best for you.

  • TLE will send assessments, recommendations and Key Take Away summaries after reviewing metrics results to take any needed action based on the metrics.

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